Amdocs

Amdocs is hiring Disaster Recovery Specialist

October 10, 2024
chandan

Job Title: Disaster Recovery Specialist

Overview: The Disaster Recovery Specialist is responsible for analyzing and understanding disaster recovery (DR) needs, recommending DR strategies, and implementing DR plans. This role involves conducting end-to-end DR drills/tests, developing disaster recovery documentation (including DR plans and runbooks), and creating policies, processes, and procedures to ensure the confidentiality, availability, and integrity of the organization’s systems. The role requires a combination of technical expertise, project management, and system analysis skills.

Key Responsibilities:

  • Develop disaster recovery plans, procedures, and policies for the restoration of critical business applications.
  • Validate all DR replications for servers and applications.
  • Assess and analyze DR gaps (RPO, RTO, replication deficiencies) and contribute to the design and implementation of DRP solutions.
  • Collaborate with the IT department and other key personnel to assess the impact of hardware or software changes on disaster recovery outcomes.
  • Support technology and infrastructure assessments as part of the business impact analysis process.
  • Operate within a complex environment, managing global distributed components that depend on various systems and end-users (both internal and external).
  • Create and maintain DR documentation, including DR maps.
  • Provide regular DR status reports to the Global Corporate DR Manager.
  • Ensure all disaster recovery plans are reviewed and updated regularly.
  • Establish and maintain detailed DR communication and command/control plans through a change management process.
  • Work with IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational lifecycle.
  • Develop, understand, and implement all necessary testing for successful DR execution.
  • Schedule and lead DR exercises.
  • Continuously improve and optimize existing DR solutions and services.
  • Support DR activation and lead drills from preparation to closure.

Required Qualifications:

  • Experience: 4-8 years of experience in Disaster Recovery, Infrastructure, or Data Center roles is an advantage.
  • Education & Certifications: A bachelor’s degree in Computer Science, Information Systems, Information Security, or a related IT field is required. CBCP or equivalent certification is an advantage. PMP certification is an advantage.

Technical and Managerial Skills:

  • Strong understanding of on-premises and cloud infrastructure disaster recovery solutions, processes, and best practices. – MUST
  • Solid knowledge of IT infrastructure. – MUST
  • Familiarity with Windows, Linux, and other UNIX platforms (RedHat, AIX). – Required
  • Experience with DRAAS (Disaster Recovery as a Service). – Required
  • Understanding of virtual infrastructure and cloud technologies (e.g., VMware, AWS, Microsoft Azure). – Required
  • AWS and Azure foundational knowledge is an advantage.
  • Familiarity with Jenkins, GitLab, Artifactory, and Nexus is a plus.
  • Project management skills are an advantage.
  • Knowledge of high-availability technologies, including servers, networking components, database/storage, and associated replication technologies is an advantage.
  • Proficiency in Windows (Active Directory, Exchange, Security, NFS) and Linux/Unix solutions is an advantage.

Additional Skills:

  • High level of proficiency in English (mandatory).
  • Strong stakeholder management skills (mandatory).
  • Advanced PC skills, including MS Office (Word, Excel, PowerPoint) (mandatory).
  • Familiarity with business continuity program lifecycle plans and deliverables (e.g., risk assessments, BIAs, continuity planning) is an advantage.

Willingness to Travel: Willingness to travel (infrequently) and provide off-hours on-call support as needed (mandatory).

Personality Traits:

  • Self-starter with a driven, assertive, and positive attitude.
  • Effective problem-solving skills.
  • Excellent attention to detail.
  • Ability to perform under pressure and in stressful situations.
  • Capable of efficiently coordinating work with business partners in remote locations.
  • Ability to work collaboratively within a global team.
  • Capable of handling multiple tasks simultaneously.
  • Excellent organizational skills and ability to interact with individuals at all levels of the organization.
  • Strong oral and written communication skills to effectively convey plans, exercises, and activities.