Position Summary
M365 Program Business Analyst – Deloitte Support Services India Private Limited
Work you’ll do: You will be meeting with Member Firms, technical teams and vendors, researching and documenting new products and solutions, analyze roles and permissions to create proposals of rights assignments, determining whether new features or capabilities should be enabled for the Global Deloitte environment and if so, how best to integrate them. You will also be working with Member Firms to obtain global print inventories and consolidate them into a global unified inventory and produce reports based on this inventory to track devices and capabilities within the Deloitte environment.
Role Responsibilities:
The candidate will be responsible for working with Member Firms to gather inventory, calculate TCO and assist them with transforming their print and scan environments to meet Global Standards. They will also work with the Global teams responsible for M365 services to help support, manage and maintain all endpoint apps and capabilities that are owned by the M365 Endpoint Product Management team.
Overview:
Responsibilities:
- As a member of the M365 product management group, design, implement and own administrative processes
- Research and document M365 product capabilities, configurations, and roles
- Propose and document global standards for M365 applications and infrastructure configurations focusing on how they impact endpoints
- Organize and create communications about changes or issues with our supported solutions
- Administration of M365 Endpoint configurations and clients
- Assist Member Firms in complying with Global standards
- Create monthly global print inventories enabling leadership to track trends.
- Work with Member Firms to gather TCO data for their print and scan environments.
- Act as a liaison between internal businesses (Member Firms) and vendors as needed.
- Work closely with Member Firms and other Global team members to understand business requirements and deliver high-quality solutions.
- Provide training and support to the team members along with Member Firm POCs on M365 endpoint, print and scan standards.
Required Education, Qualifications, and Experience Settings:
- Minimum 1-2.5 years of experience in M365 applications, data analysis and reporting.
- Bachelor’s degree in computer science or demonstrable experience in a similar role for a global organization
- Experience in documenting processes and procedures for technical and non-technical audiences
- Previous work in business intelligence, data analysis, or IT support is desirable.
- Excellent verbal and written communication skills to interact with internal businesses, explain technical concepts clearly, and provide training and support.
- Commitment to ethical practices and maintaining the confidentiality of sensitive data.
- Capable of prioritizing tasks and meeting deadlines in a fast-paced environment.
- Proven ability to develop strategy and work across stakeholders to gain consensus.
Preferred:
- Prior experience working in a large global enterprise.
- Familiarity with M365 Office Administration
- Experience with secure print and scan solutions.
- Knowledge of print and scan hardware vendors.
- Experience in developing documentation and processes for managing endpoints.
Required Licenses, Certifications, And Other Requirements (optional)
Education: Bachelor’s Degree preferred
Good to have
- Programing skills like Python and Powershell
- Experience managing M365 platform in a large multinational environment.
- Experience in automating tasks through scripting or automation platforms.
Location : Hyderabad
The team
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience .
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
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Recruiting tips
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 195054