HSBC

HSBC is hiring Customer Onboarding & CDD Analyst

December 23, 2024
chandan

Table of Contents

Introduction

At HSBC, we believe in unlocking new opportunities for career growth and personal development. We are currently hiring a **Customer Onboarding & CDD Analyst** for our Commercial Banking division. This role offers a chance to work in a fast-paced environment where your skills in Customer Due Diligence (CDD) and Know Your Customer (KYC) processes will play a pivotal role in supporting our global standards and regulatory commitments.

Role Purpose

The Customer Onboarding & CDD Analyst will be a key member of the CDD Onboarding team within HSBC’s Commercial Banking division. The role focuses on enhancing our ability to meet regulatory commitments through effective customer due diligence processes. The successful candidate will work collaboratively with stakeholders to ensure compliance while improving the customer onboarding experience.

Key Responsibilities

As a Customer Onboarding & CDD Analyst, your main responsibilities will include:

  • Managing new client onboarding and existing client CDD processes to defined SLAs.
  • Coordinating client onboarding cases from initiation to account activation.
  • Ensuring the completeness and accuracy of CDD profiles and supporting documentation.
  • Acting as a point of escalation for Service Delivery teams and Relationship Managers.
  • Developing onboarding plans and preparing client application packs.
  • Collaborating with internal teams to address additional information requests and ensure timely resolution.
  • Adhering to compliance standards, ensuring sensitive customer information is appropriately handled.

Essential Skills and Competencies

Technical Expertise

  • Proficiency in Commercial Banking operations, including customer onboarding and compliance processes.
  • Understanding of CDD and KYC requirements within a regulated environment.
  • Strong analytical skills with attention to detail for processing complex customer transactions.

Communication and Stakeholder Management

  • Exceptional verbal and written communication skills across all levels.
  • Proven experience in managing internal and external stakeholders effectively.
  • Strong interpersonal skills to foster collaboration across teams.

Adaptability and Problem-Solving

  • Ability to adapt quickly to changing priorities and regulatory requirements.
  • Strong problem-solving and critical-thinking skills to address customer needs efficiently.
  • Capability to work under pressure and within tight deadlines.

Why Join HSBC?

HSBC offers a unique opportunity to grow your career in a globally connected organization. Here are some of the benefits of joining our team:

  • Access to continuous professional development and training opportunities.
  • A culture that values diversity, inclusion, and collaboration.
  • Exposure to international markets and innovative solutions.
  • A supportive environment that prioritizes work-life balance.
  • Opportunities to contribute to meaningful projects and make a global impact.

Conclusion

If you are ready to take the next step in your career and thrive in a challenging yet rewarding role, HSBC is the place for you. As a **Customer Onboarding & CDD Analyst**, you will play a crucial role in ensuring compliance and improving the onboarding experience for our clients. Join HSBC and unlock your potential today!

Apply now to make your mark at HSBC.