Role description
We are looking for a ServiceNow ITOM Application Developer to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform.
The role holder will
Focus on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications
Comfortable in Jason scripting and coding ITOM solutions, namely Event Management, Discovery, Service Mapping and Orchestration
Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations
Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
Sound knowledge in CMDB and it operation management
Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management
Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
Knowledge on identification , classification rule in CMDB
Knowledge over event and rule
Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies
Required Hands on experience with ServiceNow ITOM implementations
Required Knowledge of ServiceNow CMDB Architecture.
Core Skills ServiceNow Certified Administrator ServiceNow – Core Skills ServiceNow Certified Administrator ServiceNow -Certified Application Developer
Skills
ServiceNow, ITOM