Overview
OverviewAt Intuit, our mission is to power prosperity around the world. As the Virtual Expert Platform team, we design the end-to-end AI-driven expert platform that connects customers to live services and digital expertise with speed and accuracy. As a Sr. Product Designer, you will lead design for a core set of customer and expert collaboration capabilities. This role requires a dynamic individual who is comfortable working in a highly collaborative environment, with a solid ability to go deep into end-user problems and then apply design thinking and design craft to solve them.
What you’ll bring
QualificationsWhat you’ll bring
- Bachelor’s degree in Product Design, Human-Computer Interaction Design, another relevant field, or equivalent work experience. Graduate degree is a plus.
- 4+ years of experience in interaction design, product design, service design, or related field
- Strong knowledge of design principles and methods
- Customer-centric design mindset
- Experience designing for and working with design systems and reusable component libraries
- Expertise in conveying ideas and concepts through storyboarding, wireframing, and prototyping
- Effective communicator, presenter, and negotiator
- Mastery of design tools such as Figma
- A well-presented online portfolio demonstrating your strong craft and collaborative process
How you will lead
ResponsibilitiesHow you will lead
- Articulate complex visions through simple, elegant designs
- Participate in customer research with clear goals, a testable hypothesis, and learning plan
- Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research
- Engage with end-users and stakeholders frequently and learn quickly through iterative prototyping
- Apply learning and data insights to generate designs that deliver customer delight
- Collaborate effectively with other product designers, content strategists, researchers, product managers, developers, and business analysts
- Solicit feedback and contribute constructively to design reviews
- Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
- Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately
- Curiosity and commitment to testing new ideas and innovating to drive business results