Essential Responsibilities:
•Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.
•Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.
•Takes a lead role in providing required technical support, including release implementations, on-call and 24×7 supports when necessary.
•Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.
•Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
•Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
•Other duties as assigned or requested.
•The experience we are looking to add to our team
Required
•Bachelor or master’s degree in computer/information and electronic system with 3+ years of experience in development and production support automation projects
•3+ years of RPA development experience using Blue Prism development including designing development, implementation, and production support of bot deployments
•Excellent verbal and written communication skills
•Experience in SQL, Unix Commands, JIRA, Remedy
•Experience with one or more of the following is optional :
•Power Apps
•C#, html, CSS, scripting languages (e.g Python, JavaScript, Perl, VBScript)
•Microsoft Technologies (VB, .Net, windows, SQL Server and web services)
•Microsoft Power Platform, Process Mining Tools, OCR extraction implementation and AI/ML models development experience
•US Health care knowledge
•Good to have
•Healthcare industry experience
KEY SKILLS
•Problem solving, root cause analysis, and issue resolution
•Experience in Healthcare or Health Insurance Industry