Role Description
Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Account Manager at our amazing Singapore office!
Booking.com BV (the company behind Booking.com™, the world’s leading online hotel reservation service) is looking for people to support our business in the fast-growing hotel markets.
Booking.com Singapore, one of the support companies in Singapore, is seeking a full time Account Manager for our lovely office in Singapore.
What You’ll Be Doing
You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.
Key job responsibilities and duties:
- Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
- Managing your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
- Identifying and articulating Partner needs: you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
- Formulating and positioning solutions: you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
- Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome
- Representing Booking.com: you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
- Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.
What You’ll Bring
- 2-4 years of experience in a relevant account management function;
- Fluent English speaker and writer;
- Affinity/experience within e-travel and/or hotel/travel industry;
- Pro-active, sense of responsibility, friendly and can work independently;
- Accurate, strong analytical skills and an eye for detail;
- Team player, motivated, flexible and open to change;
- Positive attitude;
- Hotel School or University background preferred;
B.offered
We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.
Benefits and perks:
- Annual paid time off and generous paid leave scheme
- Hybrid working including flexible working arrangements, working from home furniture and ergonomic support
- Coffee, and snacks, including healthy and vegan options, daily*
- Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
- Free access to online learning platforms, development and mentorship programs
- Global Employee Assistance Program, free Headspace membership
- Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Diversity, Equity and Inclusion at Booking.com
Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.
Please Attach CV And Additional Documentation In English Language.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Key Skills
This is a career level D role
Please read through the Global Internal Hiring Policy before applying.
Open for referral
Please Attach CV And Additional Documentation In English Language.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.