Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title And Summary
Lead Technical Program Manager
Job Description Summary
Mastercard’s Technology Risk Management team is looking for a Lead Technical Program Manager to help drive projects in the Security Controls and Standards organization to meet customer and regulatory obligations. Focus would be around providing program management support and reporting of the on-going operating effectiveness of Mastercard’s internal control environment. Mastercard is committed to balancing innovation while protecting the internal control posture. The team assesses internal controls to proactively identify risks, define remediation actions and track remediation efforts. We are looking for someone to join our team and help us effectively manage these compliance goals and identify synergies across the team. This person will be a technically savvy person who likes to solve issues and drive outcomes.
Responsibilities:
- Engage with compliance team to develop project management activities to ensure effective delivery of projects. This includes tracking via appropriate tools/channels, developing appropriate cadence of stand-ups, and effective reporting.
- Support the development of new processes to ensure scalability and sustainability of the control programs
- Help ensure security risks and gaps as related to or identified by control frameworks (PCI, ISO, etc.) are effectively communicated to stakeholders and remediated in accordance with timelines identified
- Establish and track remediation internally and externally through to resolution
- Manage risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed, and updated regularly
- Manage internal control inquiries from both internal and external stakeholders
About You:
- Advanced knowledge and demonstrated expertise in the areas of planning and project delivery.
- Very flexible and with a strong ability to see what needs done, take ownership and act on it without detailed supervision.
- Experience with agile development and work management tools a plus
- Experience with compliance frameworks a plus
- Strong leadership, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.
- Highly skilled oral and written communications skills and be effective in interpersonal communications across all channels and levels.
- Ability to influence business partners and other stakeholders to drive intended outcomes.
- Highly organized and able to manage multiple projects at the same time.
- Experience with the payment card industry, risk management and corporate security a plus
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
R-228604