- Accountable for all Bangalore ATC employees
- Fully responsible end to end processing Visas for other countries for outbound Bangalore region
- Support, advise and oversee the completion of all relevant visa and immigration documents and ensure that they are received within the set SLA’s
- Strictly ensure that all information provided by the applicant is legitimate, accurate and correct before submitting case to attorney
- Ensure for timely and accurate communication to employee and stake holders
- Provide advice to relevant internal departments on company policies and processes; related to visas, visa status, etc.
- Maintain immigration tracker updates
- Responsible for visa processing forecast
- Validate related invoices for accuracy before submitting for payment
- Adherence to immigration guidelines for the processing of work permits
- Process and policy adherence in keeping with Company guidelines
- Documentation gathering for the purpose of processing, record keeping of visas
- Issuance of “Port of Entry (POE)” letters and client invites
- Liaison with internal Stakeholders and immigration attorneys
- Provide support to SBU Lead and Immigration Department Head in the development of internal policies and processes where applicable
- Provide intelligent reports to Management whenever needed
- Validate vendor invoices
- Total control on travel arrangement for outbound Bangalore with cost effective options
- Monitor and report on customer service issues
- Adhere to the company guidelines on travel and highlight exceptions
- Location Travel reporting
- Provide travel orientation to employees
Metrics- 100% Compliance adherence to be ensured with regards to all activities performed.
- Policy and process adherence to be met at all times.
- Ensure all processes are met within the stipulated SLA’s.