ABB is hiring Support Services Specialist

Table of Contents

Introduction

Are you looking for an exciting opportunity in the energy and industrial solutions sector? ABB is hiring a Support Services Specialist to enhance business efficiency and provide administrative support. If you have a strong background in service operations, this role is for you.

About ABB

ABB is a global leader in energy distribution and industrial solutions, delivering smart power and innovative technologies to data centers, manufacturing plants, and critical infrastructure. We drive sustainability and energy efficiency with cutting-edge solutions.

Role Overview

The Support Services Specialist will provide administrative services and operational support to ensure smooth business functions. The role involves overseeing service delivery, training teams, and ensuring compliance with safety standards.

Key Responsibilities

  • Provide administrative and operational support to business units.
  • Manage service delivery and ensure adherence to safety guidelines.
  • Oversee external service providers and monitor performance.
  • Develop training materials and FAQs for internal teams.
  • Ensure 24/7 service delivery in alignment with ABB’s EHS policy.
  • Manage service sales, order booking, revenue generation, and collections.
  • Train teams on product knowledge and safety protocols.

Qualifications

  • 10+ years of experience in the UPS service industry.
  • Bachelor’s or Diploma degree in Electronics & Communication or Electrical & Electronics.
  • Strong knowledge of UPS systems preferred.
  • Excellent customer service and communication skills.
  • High attention to detail and ability to manage multiple tasks efficiently.

Why Join ABB?

  • Work with a globally recognized leader in industrial solutions.
  • Opportunities for professional growth and development.
  • Engage in projects that drive energy efficiency and sustainability.
  • Diverse and inclusive workplace with equal opportunity policies.

Application Process

If you are interested in this role, apply through the official ABB career portal: ABB Careers. Ensure to verify all job-related communications to avoid fraudulent recruitment schemes.

Conclusion

Joining ABB as a Support Services Specialist offers a rewarding career in a global company committed to innovation, sustainability, and operational excellence. Apply today and become part of a team that shapes the future of energy solutions.