Table of Contents
- Introduction
- About Airbnb
- Role Overview
- Key Responsibilities
- Required Skills & Qualifications
- Why Join Airbnb?
- How to Apply
- Conclusion
Introduction
Airbnb is hiring a Manager, Quality in Gurugram. This role is designed for professionals who excel in process improvement, quality management, and stakeholder collaboration.
About Airbnb
Founded in 2007, Airbnb connects hosts and guests worldwide, offering unique travel experiences. With over 5 million hosts and 2 billion guest arrivals, Airbnb is a leader in the hospitality industry.
Role Overview
The Manager, Quality will drive Airbnb’s quality strategy, process improvements, and stakeholder engagement to enhance operational efficiency and service excellence.
Key Responsibilities
- Develop and implement Airbnb’s global quality strategy.
- Ensure compliance with industry best practices (e.g., COPC).
- Enhance quality processes and frameworks for continuous improvement.
- Manage stakeholder relationships across operations and product teams.
- Oversee reporting, performance metrics, and process optimization.
Required Skills & Qualifications
- 15+ years of experience in process improvement and quality management.
- Postgraduate degree preferred.
- Lean Six Sigma Black Belt certification.
- Strong stakeholder management and analytical skills.
- Experience in automation tools and process re-engineering.
Why Join Airbnb?
- Opportunity to lead quality transformation in a global company.
- Collaborate with cross-functional teams to drive meaningful change.
- Work in a culture of continuous improvement and innovation.
- Competitive compensation and career growth opportunities.
How to Apply
Interested candidates can apply through Airbnb’s official careers portal. Ensure your resume highlights relevant experience and certifications.
Conclusion
The Manager, Quality role at Airbnb in Gurugram is an exciting opportunity to drive process excellence. Apply now to be part of a dynamic and innovative team.