Role: Java Production Support
Experience: 6-7 Years
Job Responsibilities
- Support Mission-critical financial applications with sensitive Personally Identifiable Information (PII data)
- Monitor production jobs and ensure their scheduled execution
- Create Standard Operating Procedure documents
- Triage production issues and provide solutions as per Standard Operating Procedure documents
- Document problem, solutions in the ticketing tools & knowledge base
- Communicate appropriately & effectively with business, technical teams
- Work well under pressure with a methodical approach to problem solving
- Prioritize multiple tasks and manage/assign tasks between team members
- Monitor application health, perform application/service restarts as per Standard Operating Procedures
- Monitor, edit, create scheduler jobs
- Deploy and manage applications, services on Microsoft Windows and cloud environments
Primary Skills That Are Must Have For The Candidate
- Supporting Java/J2EE based applications involving Microservices
- Strong documentation, communication skills (written and verbal) and Analytical Skills
- Experience in any relational databases like MySQL, Oracle, SQL Server; Writing queries, understanding DB processes
- Motivated self-starter, able to work independently or as part of a team
- Experience with product lifecycle & deployments
- Experience working in Agile project
- Time management, Project management skills
Secondary skills that are good to have for the right candidate:
- Any of Job schedulers – Autosys or Visual Cron or Control-M or Ansible or Cron
- Any of the log analyzers – Splunk or Dynatrace or Datadog
- Any of the application performance monitoring tools like New Relic, AppDynamics or Dynatrace
- Cloud, Microservices, Message Queues, NoSQL, CI/CD
Work Hours
- Should be able to work with distributed teams in different time zones at onshore, offshore
- Should be working in 24×7 model with rolling shifts
- Open to supporting the team during weekends/holidays as per the needs