Job Description
- Knowledge and practical experience of DELL and EMC Storage technologies and Storage domain
- Have a practical working knowledge EMC VNX EMC VMAX3 Powermax EMC VNX EMC Isilon Storage Boxes with replication technologies such as Time finder Operations SRDF SYNC IQ etc
- Provide performance tuning and troubleshooting of all DELL storage technologies
- Performance analysis of the environment is mandatory requirement
- Identifying customer requirements into presentable form OS skill from storage view on AIX VMware Solaris Windows is required
- Storage System administration functionality and exploitation Assessments and Health Checks installation cabling troubleshooting
- Hands on experience on the DELL storage products viz DS8000 5000 series Equalogic Compellent SC 4020 and other SC series
- Exposure to replication technologies and Data Protection techniques Snapshots Clone etc
- Good working knowledge Fabric Switches Brocade Mcdata and Cisco
- A successful candidate will be expected to have a practical working knowledge of DELL EMC and other storage technologies and their application to real world business problems in large scale customer environments
Primary SKills
- Dell EMC Storage Administration
- SAN Storage
- EMC VNX
- EMC VMAX
- Powermax
- EMC Isilon
- Storage Boxes
Secondary Skills
- Effective communication skills in both verbal and written English
- Client focused with regards to service delivery
- Self driven and able to work independently or within a team
- Good analytical and troubleshooting skills the ability to think logically through a problem
- Must have the initiative tenacity and commitment to see problems through to resolution
- Able to respond to and resolve client queries and requests in a timely manner
- Works well in a team An ability to work well under pressure
- A flexible approach Ability to work shift patterns and provide out of hour s on call support
- Ability to provide clear and concise documentation
- Good 3rd Party Liaison i.e. Suppliers of storage products and hardware for problem resolution