Introduction
Citi is seeking an IT Quality Analyst to join its team in Chennai. This developing professional role offers an exciting opportunity to apply your knowledge in quality assurance, process management, and data analysis. You will play an important role in improving business processes and ensuring high standards of governance, while collaborating with cross-functional teams to drive successful product rollouts and enhance user experiences.
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Role Summary
The IT Quality Analyst is responsible for supporting initiatives related to User Acceptance Testing (UAT) and overseeing the smooth transition of products to production. This role involves analyzing data, identifying inconsistencies, and ensuring all issues are resolved before product launches. You will work collaboratively with various teams to improve processes and create quality metrics for performance tracking.
Key Responsibilities
- Design, implement, and execute UAT processes for product rollouts into production.
- Collaborate with Technology Project Managers and UAT professionals to ensure testing is thorough and effective.
- Govern non-conformance issues and resolve them prior to moving projects into production.
- Gather data and insights for executive presentations, driving business decisions with factual information.
- Create and report on quality metrics to provide ongoing performance tracking and governance.
- Work independently and in teams to ensure smooth processes in a fast-paced, dynamic environment.
- Perform logical analysis to identify solutions and resolve problems with acquired technical expertise.
Qualifications
- Bachelor’s degree or equivalent experience in a relevant field.
- 3-5 years of experience in Quality Assurance, Process Management, and Governance, preferably in the Financial Services industry.
- Experience with SQL, HQL, and ETL/Data Testing, along with a good understanding of relational database and Big Data systems.
- Experience with BI report testing, including Tableau dashboard validation.
- Proven experience in designing and implementing process changes and governance frameworks.
Skills & Experience
- Strong understanding of QA principles within a Software Development environment.
- Ability to design and execute test cases effectively, ensuring comprehensive coverage.
- Proficiency with executive presentation tools and data visualization tools for impactful decision-making.
- Logical analysis skills, problem-solving ability, and strong attention to detail.
- Ability to manage multiple priorities and work independently or as part of a team in a fast-paced setting.
Why Citi?
At Citi, you’ll be part of an organization that fosters a culture of growth and continuous improvement. Citi’s global reach offers ample opportunities for professional development, with an emphasis on diversity, inclusion, and ethical standards. As an IT Quality Analyst at Citi, you will be empowered to make a real impact while advancing your career in a dynamic and supportive environment.
Conclusion
If you’re passionate about process improvement, governance, and data analysis, this is your chance to join Citi as an IT Quality Analyst. Apply now to be part of a globally recognized organization that is dedicated to building a better, more inclusive future for its employees and clients.