Introduction
Are you looking for an exciting opportunity to launch or advance your career in operations? Citi is hiring for the Ops Support Specialist role in Pune, offering a platform to grow, collaborate, and build operational expertise in a global environment. If you have a passion for process management, client coordination, and delivering excellence, this position provides a great foundation to achieve your career goals.
Table of Contents
- About the Role
- Key Responsibilities
- Required Qualifications
- Skills and Competencies
- Career Growth at Citi
- Why Join Citi?
- How to Apply
- Conclusion
About the Role
The Ops Support Specialist 4 is an entry-level position within Citi’s Operations Core team in Pune. The role focuses on day-to-day operations support, document management, workflow handling, and serving as a key liaison between operations staff, managers, and clients. It is a dynamic opportunity to build a solid foundation in operational processes within one of the world’s leading financial institutions.
Key Responsibilities
- Follow established procedures to handle complex assignments and resolve issues through in-depth investigation or research.
- Provide team support, including serving as a subject matter expert, mentoring new hires, and leading special projects.
- Conduct workflow management, basic analysis, and research to improve operational efficiency.
- Support a wide range of Citi’s products and services while ensuring accurate documentation and account maintenance.
- Communicate critical information to senior managers and help mitigate operational risks.
- Ensure compliance with Citi’s policies, laws, and regulations, safeguarding clients, the firm, and its assets.
Required Qualifications
- 1-3 years of experience in a business office or operational support environment.
- High school diploma or equivalent education.
- Proficiency in computer applications, databases, and spreadsheets.
- Strong attention to detail and ability to handle workflow tasks effectively.
Skills and Competencies
- Technical and administrative expertise in operational environments.
- Excellent problem-solving skills and ability to work within established guidelines.
- Strong communication skills to liaise with teams, managers, and clients.
- Adaptability to multitask in fast-paced environments and meet deadlines.
Career Growth at Citi
Citi values internal growth and continuous learning. As an Ops Support Specialist, you will gain exposure to operations processes, client servicing, and team collaboration. This role will position you to explore future opportunities in operations management, workflow optimization, and leadership roles within the organization.
Why Join Citi?
- Work for one of the most recognized and respected global financial institutions.
- Access world-class learning opportunities to upskill and advance your career.
- Join an inclusive, diverse, and collaborative work culture that values your growth.
- Competitive compensation packages with benefits that prioritize your well-being.
- Contribute to impactful projects while working with industry leaders.
How to Apply
Interested candidates can apply for this role directly through Citi’s official career portal. Ensure your resume highlights relevant experience, skills, and achievements that align with the responsibilities of the Ops Support Specialist position.
Conclusion
The Ops Support Specialist role at Citi in Pune is an exceptional opportunity for those eager to develop a career in operations. With a focus on workflow management, team support, and client servicing, you will gain valuable experience in a dynamic and global work environment. Apply now and take the first step toward building a successful career with Citi.