Can you prioritise task to adapt to changing business needs? Are you a passionate, observant and highly organised perfectionist? We have an exciting opportunity for a forward-thinking, determined and resilient Specialist – SSC Access Management who’s ready to take the next career step. The successful candidate will be responsible for managing client access to our JML process, ensuring secure and authorized access to our systems and data. This includes creating and maintaining client accounts, managing access permissions, and monitoring usage.
What you will be doing
- Create and manage client accounts in the JML system
- Assign and manage access permissions for clients and internal teams
- Ensure compliance with security and access protocols
- Collaborate with internal and external teams to resolve access issues
- Develop and maintain documentation and procedures for client access management
- Provide excellent customer service to clients and internal stakeholder
What you will need
- ITIL foundation certification
- Minimum 2 years’ experience in access management or a related field.
- Strong analytical and conflict resolution skills
- Process driven with ability to leverage existing processes to efficiently execute duties
- Excellent communication both written and verbal in English
- Strong interpersonal, customer orientation, strong work ethic and self-motivation skills
- Basic understanding of ticketing systems and workflow
- Experience with global clients
- Solid PC skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint
- Knowledge of industry standards and best practices
- Certification in access management or a related field
What We Offer
- Opportunity to work with a dynamic and growing team
- Professional development and training opportunities
- Collaborative and supportive work environment
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to join our collaborative team of game-changers.