Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.
Job Title:Seller support advisor
- Seller relationships: Operate as the lead point of contact for all matters specific to your sellers’ portfolio. Build, manage and maintain strong, long-lasting seller relationships by championing the sellers’ needs at eBay.
- Business analysis & growth: Conduct deep-dive analysis to develop and execute business plans with existing sellers and/or identify new opportunities and areas of improvement to exceed sales quotas. Publish key insights and action plans based on data.
- Communication: Effectively communicate the joint business plans and the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Seller operations: Work with sellers and internal stakeholders to improve operational elements of sellers’ business on eBay to ensure great buyer experience. Assistance with high severity requests and/or issue escalations as needed should be provided. Provide timely as well as successful delivery of resolutions.
Basic Qualifications
- Bachelor’s degree or equivalent
- 5+ years of experience in sales or account management in Consumer/eCommerce/Retail industries
- Business proficiency in verbal and written English
- Computer literacy with good working knowledge of MS Office
Preferred Skillsets
- Basic market knowledge – Good understanding of the general market concepts and drivers of any business
- Effective Presentation – Good written and oral presentation skills and the ability to express thoughts logically and succinctly in front of C-level executives
- Internal & External Relationships: Proven track record of developing, managing and growing business relationships with internal and external stakeholders in a result-oriented environment
- Data Interpretation: Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Must be metrics driven.
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Able to work under shift schedule from 11am – 8pm IND time. Weekend Off & Hybrid working model.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.
Jobs posted with location as “Remote – United States (Excludes: HI, NM)” excludes residents of Hawaii and New Mexico.
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