eClerx is hiring Senior Service Delivery Manager-BFSI

Job Title: Consulting Delivery Lead – Financial Markets (PGM)

Location: Mumbai/Pune

Job Type: Full-Time

Job Description:

We are currently seeking a highly qualified and experienced Consulting Delivery Lead to join our dynamic team in Mumbai/Pune. The ideal candidate will have a strong background in consulting, particularly in Financial Markets, with experience in leading firms such as big 4 consulting companies, Genpact Headstrong, or similar. Alternatively, candidates with a background in Change Management Departments at Investment Banks are also encouraged to apply.

Responsibilities:

Delivery Management:

Oversee and manage end-to-end project delivery, ensuring high-quality and timely completion.

Collaborate with cross-functional teams to achieve project milestones and deliverables.

Account Management and Business Development:

Develop and maintain strong client relationships, understanding their needs and identifying opportunities for additional services.

Actively contribute to business development efforts, including presales activities.

Functional Architecture and Product Management:

Serve as a functional architect, providing expert guidance on system architecture and design.

Contribute to product management activities, ensuring alignment with client requirements and industry best practices.

Client Interaction:

Act as the primary point of contact for clients, ensuring clear communication and understanding of their objectives.

Manage client expectations and satisfaction through effective communication and collaboration.

Team Leadership:

Lead and mentor project teams, fostering a collaborative and high-performance culture.

Provide guidance and support to team members, ensuring their professional development.

Qualifications:

  • Bachelor’s degree in a relevant field; advanced degree preferred.
  • 15-20 years of experience in consulting, with a focus on Financial Markets.
  • Proven experience in Delivery Management, Account Management, Business Development, and Presales.
  • Strong background in functional architecture and product management.
  • Experience in Change Management Departments at Investment Banks is a plus.
  • Excellent communication, interpersonal, and leadership skills.