Responsibilities
· Preparing the quotation, filing tenders. Should have good GeM knowledge.
· Managing and organizing sales-related documentation, such as contracts, proposals, and invoices.
· Maintaining accurate and up-to-date records of sales activities, customer interactions, and transactions.
· Coordinating meetings, conference calls, and appointments
· Maintaining tender and quotation data.
· Act as a primary point of contact for customer inquiries and requests, ensuring timely and professional responses.
o Address customer queries via phone, email, or in-person, providing product information, and pricing,
o Liaise with other departments, such as customer service, finance, and logistics, to resolve customer issues and concerns promptly.
o Collaborate with the sales team to identify opportunities for upselling and cross-selling products/services to existing customers.
· Support the sales team in maintaining customer relationships and ensuring customer satisfaction.
Requirement :
Excellent communication skills, both written and verbal.
Strong organizational and time management abilities.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Customer-centric mindset with a focus on delivering exceptional service.
Ability to work effectively both independently and as part of a team.
Location- Bangalore
Experience- 3-4 years
Qualification- Masters in Lifescience