Table of Contents
- About Firstsource
- Job Details
- Required Skills
- Key Responsibilities
- Qualifications
- Additional Requirements
- Why Join Firstsource?
About Firstsource
Firstsource Solutions is a leading Business Process Management (BPM) service provider, helping clients optimize operations through transformational solutions. With a presence in the US, UK, Philippines, Mexico, and India, we deliver superior business outcomes for over 100 global brands.
Job Details
Designation: Associate/Analyst/Sr. Analyst
Location: Bangalore, Hyderabad, Chennai, Mumbai
Business Unit: Servicing (Voice/Non-Voice)
Required Skills
- Understanding of the US Mortgage Industry (Servicing, Default Servicing, Loss Mitigation)
- Knowledge of mortgage types, processing documents (Income, Tax, Purchase, Sales)
- Strong communication skills (written and verbal)
- Excellent customer service and analytical skills
- Proficiency in MS Word, Excel, and PowerPoint
- Typing speed: 10–20 WPM
- Ability to handle multiple tasks and perform basic financial transactions
Key Responsibilities
- Review loan foreclosure documents for compliance
- Generate reports and highlight key observations
- Communicate with stakeholders to resolve discrepancies
- Follow up on outstanding conditions
- Update findings in the system
- Identify and flag potential issues
Qualifications
Graduation is mandatory.
Additional Requirements
- Freshers or candidates with at least 1 year of mortgage experience
- Willingness to work in shifts as per client requirements
- Flexibility to work extended hours or weekends when needed
Why Join Firstsource?
Firstsource offers a dynamic work environment with opportunities for career growth and skill development. Employees benefit from a collaborative culture, industry-leading training, and exposure to global business processes.
Apply now and take the next step in your career with Firstsource!