With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
We are inviting applications for the role of Process Associate/Process Developer – Underwriting
In this role, you will be responsible to work on new business submission to validate availability of minimum required information in the document and segment the same to correct underwriting department with proper platform setup
Responsibilities
- Transaction processing according to standard work & SOP
- Prioritize transactions according to documented guidelines to meet SLA
- Plans and organizes tasks and work responsibilities to achieve objectives
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as required.
- Accurately maintain and record data for production
- Understand and apply LM’s Core Competencies.
- Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required
Qualifications We Seek In You
Any graduate (except technical, BE and LLB)
Essential Skills
- Good analytical and problem solving skills
- Ability to communicate verbally and through emails with businesses
- Proven ability to build effective working relationships with clients & internal stakeholders
- Positive attitude with a focus on continuous process improvement and an open mind to change
- BPO or Captive work experience.
- Excellent Written and Verbal Communication skills.
- Ability to facilitate and own resolution of discrepancies and disputes.
- Ability to handle multiple priorities within strict time constraints.
- Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
- Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.
Technical Skills
- Excellent command and Excel tools from day to day operations delivery standpoint
- Well versed with MS Excel, MS Word
- Good typing skill with high accuracy.
Type of Experience (Not mandate)
- Property and casualty insurance (UA or underwriting assistant)
- BPO work experience with another Genpact global client is a preference.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
Job
Process Associate
Primary Location
India-Gurugram
Schedule
Full-time
Education Level
Bachelor’s / Graduation / Equivalent
Job Posting
Apr 3, 2024, 5:05:30 AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time