Google

Google Service Delivery Manager Job Opening

March 6, 2025
chandan

Table of Contents

Introduction

Google is hiring a Service Delivery Manager to oversee Ads Content and Operations. This role involves leading vendor management, optimizing processes, and ensuring high-quality service delivery. If you have experience in operations, logistics, and vendor management, this opportunity is ideal for you.

Job Overview

Role: Service Delivery Manager, Ads Content and Operations

Location: Hyderabad, Bengaluru, Gurgaon (India)

Key Responsibilities

  • Manage service delivery, track key metrics, and ensure operational efficiency.
  • Lead vendor management and optimize resource allocation.
  • Implement process improvements to reduce costs without compromising quality.
  • Explore automation and streamline workflows for better efficiency.
  • Ensure compliance with service agreements and policies.
  • Manage budgets and financial aspects of operations.
  • Collaborate with stakeholders across Google and external vendors.
  • Act as an escalation point for service-related issues.
  • Use data-driven insights to refine strategies and drive business growth.

Minimum Qualifications

  • Bachelor’s degree in HR, Business, or a related field, or equivalent experience.
  • 7+ years of experience in customer or client-facing logistics operations.
  • 7+ years of experience managing vendors, suppliers, or third-party logistics.
  • 5+ years of experience in operational management.

Preferred Qualifications

  • Experience working with senior executives in a dynamic environment.
  • Proven ability to work with cross-functional and global teams.
  • Ability to prioritize and execute short, medium, and long-term business objectives.
  • Track record of successfully driving business transformation initiatives.

About the Job

Google’s Ads Content Operations and Testing (ACOT) team is at the core of delivering top-tier ad experiences. As a Service Delivery Manager, you will play a vital role in ensuring smooth ad content operations, quality enforcement, and AI-driven optimization. Your expertise in program management and operational efficiency will help shape the future of Google Ads.

How to Apply

Interested candidates can apply directly through Google’s careers portal. Ensure your application highlights relevant experience in operations, logistics, and vendor management.

Conclusion

Join Google as a Service Delivery Manager and be part of a high-impact team driving operational excellence. If you have the skills and experience to lead large-scale service operations, apply today!