HCLTech, a global leader in technology solutions, is hosting a **Mega Walkin Interview** for the position of **Process Associate** (Tech Support) in **Hyderabad**. If you are looking to start your career in tech support and customer service, this is an excellent opportunity for freshers to join a dynamic company. Read on for details about the interview, qualifications, responsibilities, and the benefits of working with HCLTech.
Table of Contents
Introduction
If you’re ready to kickstart your career with a leading global technology company, HCLTech is offering a great opportunity for freshers! Attend the **Mega Walkin Interview** for a **Process Associate** role in Hyderabad. This position involves providing email and chat support to troubleshoot and resolve technical issues. It’s the perfect role for individuals with a basic understanding of tech support, looking to work in a fast-paced environment.
HCLTech Overview
HCLTech is a global IT services and consulting company, delivering cutting-edge solutions across industries. With a strong presence in over 45 countries, HCLTech helps clients in their digital transformation journeys. The company is known for its innovation, expertise in technology, and commitment to customer satisfaction.
Job Details
Role: Process Associate – Tech Support (Email & Chat)
This **Process Associate** role focuses on troubleshooting and resolving technical issues through email and chat support. Candidates will work in a customer-centric environment, ensuring issues are addressed efficiently and escalated when necessary. It is an excellent entry-level position for those looking to build a career in tech support.
Key Responsibilities
- Provide email support to resolve ad-serving issues.
- Investigate, follow-up, and escalate unresolved issues.
- Work efficiently to ensure prompt issue resolution.
Qualifications
Minimum Qualifications
- Any graduate (except B.Tech, BCA, MCA, M.Tech).
- 0-1 years of work experience (freshers are encouraged to apply).
- Basic knowledge of HTML & CSS.
- Proficient in English (both written and spoken).
- Willingness to work in rotational shifts, including night shifts.
Nice to Have
- Knowledge of Digital Marketing and Campaign Management.
Perks and Benefits
HCLTech offers a range of benefits to employees:
- Fixed Saturday & Sunday offs.
- Rotational shifts for a better work-life balance.
- Free cab facility (both sides).
- Work-from-office environment for full-time employees.
- Permanent, full-time employment.
How to Apply
Interested candidates can walk in for the interview on **1st March** at the following location:
Walk-In Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
Interview Timing: 11:00 AM to 5:00 PM
Bring the following documents for the interview:
- 2 updated copies of your resume.
- 1 ID proof (e.g., Aadhar, Passport, etc.).
Please note: Do not bring any laptops, pen drives, or electronic devices to the interview.
Conclusion
This is an excellent opportunity for freshers to join a global leader in technology services. HCLTech offers a supportive work environment, great benefits, and the chance to start your career in tech support. If you’re looking for an exciting and challenging role with growth opportunities, don’t miss this **Mega Walkin Interview**. Mark your calendar for **1st March** and join us for an interview in Hyderabad!