IBM

IBM is hiring Process Associate – Learning

December 16, 2024
chandan

Introduction

IBM, a global leader in technology and consulting, is currently hiring for the role of **Process Associate – Learning**. This exciting position is ideal for freshers or professionals with an interest in **HR services** and **learning administration**. Join IBM and be part of a team that drives digital transformation, innovation, and growth for some of the most valuable companies worldwide. With a focus on mentorship, career development, and an inclusive work culture, IBM offers endless opportunities to grow and make an impact.

Table of Contents

Job Overview

IBM is looking for a **Process Associate – Learning** to join its HR team. In this role, you will manage various learning administration tasks and provide HR services to employees. As part of the **Learning and Development** team, you’ll work with cutting-edge technologies and a team of mentors who support your career growth. Your ability to manage end-to-end learning administration and provide valuable service to employees will be crucial to this role.

Key Responsibilities

Learning Administration

  • Manage end-to-end learning tasks via the Learning Administration System (LMS).
  • Handle course creation, registration, and updates for employees.
  • Support learners and address queries regarding learning schedules and content.
  • Track and update course completions and maintain records in the LMS.

Employee Service and Query Resolution

  • Act as a point of contact for employee learning queries and provide solutions.
  • Assist with password resets and other HR-related issues promptly.
  • Ensure effective dispatching and tracking of work queues for smooth operation.

Project Support

  • Contribute actively to ongoing HR and learning projects.
  • Assist in project planning, coordination, and execution to improve learning systems.

Skills and Qualifications

The ideal candidate should possess the following qualifications:

  • **Graduate/Postgraduate** degree (MBA HR preferred) with 0-1 year of experience.
  • Proficiency in Microsoft Excel, PowerPoint, MS Word, and GSuite.
  • Strong verbal and written communication skills in English.
  • Prior experience in **training**, **presentations**, or **customer relationship management** is a plus.
  • Demonstrated organizational skills, time management, and the ability to prioritize tasks effectively.
  • Ability to work in shifts, including night shifts during training or knowledge transfer activities.
  • Problem-solving abilities and the ability to manage complex queries efficiently.

Preferred Qualifications

  • Experience in **Data Processing** or **Data Management**.
  • Working knowledge of **Workday** is an advantage.

How to Apply

If you’re passionate about contributing to employee learning and development at a global level, apply today by sending your resume to **IBM’s recruitment team**. Ensure that your application highlights your skills in learning administration and customer service.

Conclusion

This is a fantastic opportunity to start your career at IBM, a company that prioritizes innovation, diversity, and personal growth. As a **Process Associate – Learning**, you will have the chance to make an immediate impact in a fast-paced environment while receiving support and mentorship to advance your career. Don’t miss out on the chance to become an IBMer—apply now!