Table of Contents
Introduction
Join Jio as a Home Lead in Gujarat and take charge of the Jio Giga Fiber business at the Jio Centre. This role offers the opportunity to drive sales, manage operations, and lead a team to success. You will play a critical part in executing projects and ensuring excellent service delivery, while also managing key relationships with local authorities and partners.
Role Overview
The Home Lead will oversee the end-to-end operations of the Jio Giga Fiber business at the Jio Centre in Gujarat. This includes managing sales, customer connections, project execution, and network deployment. You will also be responsible for ensuring that performance targets are met, driving team productivity, and maintaining high levels of customer satisfaction.
Key Responsibilities
Team Leadership and Operations Management
- Lead and manage a team to execute the Jio Giga Fiber business successfully.
- Drive the achievement of sales targets and customer base growth.
- Ensure smooth operations for home connections, network deployment, and service delivery.
Project Execution and Customer Focus
- Oversee and manage joint surveys, RFC releases, and permissions for network setup.
- Ensure timely execution of the network deployment and service assurance KPIs.
- Maintain strong relationships with local authorities, ensuring proper permissions and right-of-way applications are handled.
Problem Solving and Escalation Management
- Address any unforeseen situations, handle escalations, and ensure effective resolution.
- Regularly review materials, ensuring tools and resources are available for smooth operations.
Desired Skills and Experience
Core Skills
- Team Leadership and Motivation: Ability to lead and drive team performance.
- Problem Solving: Skilled at resolving issues quickly and efficiently.
- Attention to Detail: Precision in execution and quality control.
Technical Knowledge
- Knowledge of LAN and fiber optics, essential for managing network connections.
- Strong understanding of project execution, including sales operations and service delivery.
Business Acumen
- Ability to manage direct sales operations, with a focus on revenue generation and customer acquisition.
- Effective collaboration with partners and vendors to ensure business success.
Why Jio?
At Jio, we believe in empowering our employees and driving innovation in the telecommunications space. By joining our team, you’ll have the opportunity to lead a dynamic business, implement cutting-edge technology, and contribute to Jio’s mission of transforming India’s digital future.
Conclusion
If you have the skills and passion to lead a team, manage operations, and drive success in the rapidly growing telecom sector, Jio offers a fantastic opportunity. Apply today and be part of Jio’s journey to revolutionize communication and connectivity across Gujarat!