Introduction
Join JPMorgan Chase & Co. as a Technology Support team member in the Commercial & Investment Bank. In this role, you will play a critical part in ensuring operational stability, troubleshooting system issues, and maintaining production applications for seamless business operations.
Table of Contents
- Job Summary
- Job Responsibilities
- Required Qualifications
- Preferred Skills
- About JPMorgan Chase & Co.
- About the Team
- Conclusion
Job Summary
As a Technology Support team member, you will be responsible for maintaining application and infrastructure service delivery, ensuring the availability and performance of production environments. Your role involves troubleshooting, identifying issues, and implementing solutions to enhance system stability.
Job Responsibilities
- Maintain and support the firm’s production systems to ensure stability and performance.
- Monitor production environments using observability tools and address anomalies proactively.
- Analyze and resolve complex incidents, problems, and change management issues.
- Identify escalation points and provide timely communication to stakeholders.
- Collaborate with business and technology teams to enhance operational efficiency.
Required Qualifications
- Formal training or certification in software engineering with 3+ years of applied experience.
- Hands-on experience in Linux, scripting (Shell, Python, or Perl), and database systems (Sybase/Oracle SQL/PLSQL).
- Familiarity with monitoring tools such as Geneos, ServiceNow, Autosys, Splunk, and Control-M.
- Proficiency in one or more general-purpose programming languages.
Preferred Skills
- Experience in supporting applications on AWS Cloud and Hadoop.
- Exposure to Java programming in a modern language is a plus.
About JPMorgan Chase & Co.
JPMorgan Chase & Co. is a global financial institution providing innovative solutions in banking, investment, and asset management. With over 200 years of history, we are committed to excellence, diversity, and employee growth.
About the Team
J.P. Morgan’s Commercial & Investment Bank serves corporations, governments, and institutions worldwide, offering strategic advice, capital raising, and risk management solutions.
Conclusion
If you are a technology expert passionate about maintaining and improving critical financial systems, this Technology Support role at JPMorgan Chase & Co. is an excellent opportunity to advance your career. Apply today and become part of our dynamic team.