Table of Contents
Introduction
Are you an expert in Digital Experience Monitoring (DEM) tools? LTIMindtree is looking for a skilled Systrack SME to join our team and enhance digital workplace efficiency. This is an opportunity to work with cutting-edge automation technologies and drive improvements in IT performance.
Role Overview
As a Systrack SME at LTIMindtree, you will be responsible for implementing and optimizing SysTrack solutions to improve digital experience scores and IT service efficiency.
Key Responsibilities
- Develop and implement SysTrack-based strategies for IT optimization.
- Enhance digital experience monitoring using SysTrack and ControlUp tools.
- Automate IT processes for improved efficiency.
- Integrate DEM tools with ServiceNow, Intune, and Power BI.
- Analyze and resolve IT performance issues using SysTrack sensors.
- Generate detailed IT health and user experience reports.
- Provide technical support and troubleshooting for SysTrack-related issues.
- Conduct trend analysis to identify and minimize workplace incidents.
Required Skills
- Expertise in Digital Experience Monitoring tools like SysTrack and ControlUp.
- Experience in workplace automation and IT optimization.
- Strong knowledge of ServiceNow Event Management and system integrations.
- Proficiency in SQL, relational databases, and PowerShell.
- Analytical and problem-solving skills for proactive issue resolution.
How to Apply
If you meet the above qualifications and are ready to take on a challenging role in digital experience monitoring, apply now at LTIMindtree’s career portal.
Conclusion
LTIMindtree offers a dynamic work environment for professionals passionate about IT automation and digital experience enhancement. Join us and be part of a team driving technological excellence.