Overview
As Mastercard continues to define and articulate a common vision in our journey with digital transformation, we have been strategically focusing on multi-cloud strategies, including some focused around Cloud Security. With a number of cloud initiatives across the enterprise, we have been aggressively exploring and implementing various cloud enabled capabilities and defining cloud migration strategies such as cloud-native application architecture migration and leveraging IaaS offerings from cloud providers like Azure, Google Cloud, AWS, etc. In order to support Cloud Security initiatives it is critical that the proper BizOps footprint is established to mature and create appropriate Operational support models and best practices.
• The role of Corporate Security Operations is to be the production readiness steward for Cloud Security efforts by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercard’s technology platforms
•The BizOps team will be a production readiness steward for Cloud Security by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercard’s technology platforms.
• We accomplish this by linking every technology recommendation with a business value, continuously monitoring platform health indicators, and elevating awareness when one of our main objectives is at risk
• Support daily operations with a distinct focus on triage, impact mitigation and root cause identification through a depth of knowledge for corresponding products.
• Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications
• Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders
• Align Product and Customer Focused priorities with Operational needs
•Automate all things by having a low tolerance for manual work and drive towards CI/CD concepts and processes
Role
• Contribute to efforts for Protect and Enable teams responsible for implementing DevOps practices, production readiness, and compliance for MasterCard Core applications
• Contribute on Corporate Security Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams. Lead activities for Continuous Delivery / Continuous Improvement, automate existing technical processes, enhanced monitoring, and identify efficiencies for Crypto Service applications.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Manage, implement, enhance, and enforce consistent company and department Security Ops practices
• Practice sustainable incident response and blameless postmortems.
All About You
• Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
• Background in Dev Ops practices a distinct advantage
• Background in automation a distinct advantage
• Experience with algorithms, data structures, complexity analysis and software design.e
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
• High energy and ability to influence others
• Strong understanding of all phases of a Software Development Life Cycle
• Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCard’s Business Operations vision.
• Exceptional communication skills required
• Self-motivated and highly collaborative
• Comfortable working in a dynamic and fast-paced environment
• Interest in designing, analyzing and troubleshooting large-scale distributed systems.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to debug and optimize code and automate routine tasks.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.