Meta

Meta is hiring Content Ops Associate, PLS

March 6, 2025
chandan

Table of Contents

Introduction

Meta is looking for a dedicated Content Ops Associate to join its team. This role involves ensuring high-quality content, executing processes efficiently, and improving overall product support. If you are passionate about content accuracy and process optimization, this role is for you.

Job Overview

Role: Content Ops Associate

Location: Hyderabad, India

Employment Type: Full-Time, Office-Based

Key Responsibilities

  • Conduct manual audits and resolve content discrepancies.
  • Investigate and fix content issues while ensuring compliance with guidelines.
  • Identify trends and contribute to process improvements.
  • Provide accurate and timely responses to stakeholders.
  • Escalate issues to appropriate teams when necessary.
  • Maintain detailed records and update workflow tools.
  • Meet key performance metrics, including productivity and quality targets.
  • Collaborate with teams to drive program success.
  • Adapt to evolving business needs and support multiple programs.

Basic Qualifications

  • Bachelor’s degree or equivalent work experience.
  • Experience in catalog management or content-related roles.
  • Proficiency in Excel, Word, PowerPoint, and SQL.
  • Strong attention to detail with a focus on data accuracy.
  • Excellent written and verbal communication skills.
  • Experience in content creation and validation.
  • Problem-solving skills and proactive escalation handling.
  • Quick learner, adaptable to new systems and processes.

Preferred Qualifications

  • Background in e-commerce or product lifecycle management.
  • Excellent writing, editing, and proofreading skills.
  • Passion for delivering outstanding customer service.

Why Join Meta?

Meta offers a dynamic environment where you can contribute to impactful content management and operational excellence. Be part of a team that values innovation, collaboration, and efficiency.

How to Apply

Interested candidates can apply through Meta’s official careers portal. Ensure your resume highlights relevant content operations experience, problem-solving skills, and attention to detail.

Conclusion

If you are looking to work in a fast-paced, content-driven role with opportunities for growth and innovation, apply today for the Content Ops Associate position at Meta.