Table of Contents
- Introduction
- Role Overview
- Key Responsibilities
- Qualifications
- About Mphasis
- How to Apply
- Conclusion
Introduction
Are you an experienced IT professional looking for a new challenge? Mphasis is hiring an Assistant Manager (ServiceNow Consultant) in Chennai. Join a company that leverages next-generation technology to drive digital transformation and innovation.
Role Overview
This role is crucial for implementing and customizing ServiceNow solutions to meet client needs. The successful candidate will work closely with clients and internal teams to enhance IT service management processes.
Key Responsibilities
ServiceNow Implementation
- Develop and support ServiceNow implementations.
- Apply ITIL-based consultancy with agile methodologies.
- Customize ServiceNow solutions to fit client requirements.
Development and Integration
- Design, develop, and implement ServiceNow applications.
- Integrate ServiceNow with external systems and resolve technical issues.
Process Improvement
- Enhance ServiceNow delivery capabilities.
- Conduct assessments and workshops to maximize business value.
Documentation and Training
- Maintain system documentation, including troubleshooting and deployment guides.
- Provide training to teams for efficient ServiceNow usage.
Collaboration
- Work closely with clients and teams to ensure successful project delivery.
- Ensure timely and budget-friendly implementation of solutions.
Qualifications
Experience
- 3-6 years of experience in ServiceNow development and IT consulting.
- Knowledge of ITIL-based IT service management.
Technical Skills
- Proficiency in ServiceNow platform capabilities.
- Familiarity with scripting languages such as JavaScript, Python, and Perl.
- Strong communication and presentation skills.
- Ability to work in a dynamic and fast-paced environment.
About Mphasis
Mphasis is a global leader in digital transformation, helping enterprises modernize their technology landscape. By leveraging cloud and AI-driven solutions, Mphasis ensures businesses stay ahead in an evolving digital world.
How to Apply
If you’re ready to take the next step in your career, apply now through the Mphasis Careers Portal.
Conclusion
Join Mphasis and contribute to innovative IT solutions that transform businesses. This is an excellent opportunity for professionals with ServiceNow expertise to advance their careers.