Processing Assistant
Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.
Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.
Position Overview
The processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.
Essential Job Functions
Process loans from application including but not limited to:
- Reviewing and analyzing documents and confirming all systems information is up to date and complete
- Maintain daily workflow prioritization to ensure pipeline management meets required productivity
- Identify all documents required for initial underwriting, according to a pre-determined checklist Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
Provide excellent customer service to internal clients by demonstrating expertise, accuracy, thoroughness, thoughtfulness, politeness, enthusiasm, and clearly conveying requirements in written format
Ensure customer service surveys maintain the rating level designated by management by delivering correct analysis to Customer Care Processor onshore
Update system with all appropriate information
Interpret policies and program requirements while analyzing applicant information, property and documentation
Calculate borrower income for all employment types and enter accurately in systems
Comprehensive understanding of credit underwriting guidelines for FNMA and FHLMC for both purchase loans and refinances
Requirements
2-4 years of current experience in Financial Services with Loan Processing experience required
Knowledge of entire loan life cycle: including processing, underwriting and closing procedures
Excellent customer service and communication skills
Excellent English written communication skills
Detail oriented and excellent organizational skills
Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
Problem-solver with strong analytical skills
Ability to adheres to directives, procedures and standards
Ability to work in a paperless environment
Computer proficiency including Microsoft Office Product Suite
Candidates must be available to work U.S. hours
Desired Skills and Experience
PRIMARY COMPETENCY : Originations PRIMARY SKILL : Originations-Processor PRIMARY SKILL PERCENTAGE : 100