Introduction
NetApp, a leader in intelligent data infrastructure, offers innovative solutions that turn disruption into opportunities. With a collaborative and inclusive culture, NetApp empowers its employees to bring fresh ideas to life while helping customers unlock new business possibilities.
Table of Contents
- About NetApp
- Job Summary
- Key Responsibilities
- Required Qualifications
- Benefits of Working at NetApp
- How to Apply
- Conclusion
About NetApp
NetApp is at the forefront of intelligent data management, offering tailored solutions for diverse data types, workloads, and environments. As an organization, NetApp values diversity, openness, and collaboration, fostering a culture where every individual can thrive and contribute meaningfully.
Job Summary
The Professional Services Engineer role is a unique opportunity to support NetApp’s Cloud and Managed Services customers. The position involves responding to incidents, managing service requests, handling problem management, and improving storage infrastructure. Candidates with a strong understanding of NetApp storage technologies and diverse IT expertise will excel in this role.
Key Responsibilities
- Administer and troubleshoot NetApp storage systems, including ONTAP and related tools.
- Handle storage protocols like CIFS, NFS, iSCSI, and Fibre Channel.
- Utilize ITIL methodologies for change, incident, and problem management.
- Design, build, and deploy infrastructure solutions, including disaster recovery testing.
- Write automation scripts using PowerShell or Python to streamline processes.
- Provide excellent communication and documentation for internal and external stakeholders.
Required Qualifications
- 8-10 years of relevant experience with a bachelor’s or master’s degree.
- Deep understanding of NetApp storage technologies and tools.
- Experience with cloud platforms such as AWS, Google Cloud, and Microsoft Azure.
- Proficiency in automation tools and scripting languages.
- Certifications like AWS Certified Solutions Architect, Google Associate Cloud Engineer, or Azure Administrator are a plus.
- Familiarity with Kubernetes, OpenShift, and Ansible is advantageous.
Benefits of Working at NetApp
At NetApp, employees enjoy a supportive work environment that encourages professional and personal growth. Benefits include:
- Comprehensive health, life, and financial savings plans.
- 40 hours of paid volunteer time annually.
- Educational assistance for career development.
- Discounts and perks to enhance quality of life.
How to Apply
If you’re passionate about turning challenges into opportunities and making a difference, NetApp is the perfect place for you. Even if you don’t meet every qualification, we encourage you to apply and explore this exciting opportunity.
Conclusion
NetApp is more than a company; it’s a community where innovation and collaboration drive success. Join NetApp as a Professional Services Engineer and become part of a team dedicated to helping customers thrive in an ever-changing digital landscape.