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- Contributes to own team/closely related teams by ensuring quality and accuracy of team output.
- Builds productive internal relationships at team lead or management level.
- Collaborates with others to achieve objectives and ensure information flow
- Provides operational support for activities associated with all phases of transaction processing
- Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements.
- Identifies and resolves issues around nonstandard pending transactions
- Ability to analyze reasons behind incomplete transactions
- Understand process interdependencies
- Possess expert domain knowledge in Healthcare and Insurance domain
Requirements for this role include:- Ability to work regularly scheduled shifts.
- Should have Diploma/Graduate
- Should be flexible to work on Saturdays and extension on weekdays if we have huge volume