Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
Responsible for the ordering, tracking, and overall coordination required for circuit installations. Analyzes service requests to determine circuit requirements and priorities. Uses provisioning tools to process customer service orders and activate service.
What You’ll Be Doing
The Network Provisioning Specialist is responsible for all aspects of ordering, tracking and coordination required for network installation. This position uses network provisioning tools to process customer service orders and network service activation.
Key Role and Responsibilities:
- Order, track and coordinate network circuit installations
- Analyse service requests to determine network circuit requirements and prioritises
- Use network provisioning tools to process customer service orders and service activation
- Provide help and support to other divisions of the company
- Plan and coordinate tasks adhering to schedules and project deadlines
- Work closely with several teams to coordinate network projects
- Coordinate with relevant stakeholders in terms of network design validation and circuit turn up and testing
- Maintain accurate circuit inventories
- Order processing of line conversions, installations, disconnects and changes
- Schedule all test and turn ups of new carrier circuit with vendors and internal stakeholders
- Analysis of pole lines for required conductor spacing, separation, clearance and physical element strength
- Ensure design drawings and calculation packages are complete and ready for review
- Develop, create, recommend, design new drawings and standardise it for multi-site application
- Perform circuit acceptance in a timely manner to minimise company costs
- Maintain accurate customer database records including circuit facility assignment, IP address assignments, and edge router configuration information
- Maintain accurate status of assigned circuit orders and process orders in a timely manner
- Gather and translate business requirements into connectivity specifications
- Reviews and verifies network designs against non-functional requirements, including validation and error correction procedures, access, security and audit controls
- Specifies design parameters for network connectivity, capacity, speed, interfacing, security and access, in line with business requirements
- Assesses network-related risks and specifies recovery routines and contingency procedures
Knowledge, skills and attributes:
- Ability to design and select system components
- Ability to plan effectively and make sound decisions
- Good verbal and written communication skills
- Knowledge of technical standards for the design of the outside network
- Ability to operate effectively in a fast-paced and highly energetic environment
- Ability to use a variety of design tools
- Ability to problem-solve and apply critical thinking
- Understanding of provisioning and troubleshoot protocols
- Ability to work effectively independently
- Proven fault identification and analysis skills
- Ability to separate and troubleshoot layer 2 and 3 technologies and connectivity
- Knowledge of business and best practices through the understanding of key business drivers and recognition
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in relevant field
- Relevant certification such as a CCNA certification preferred
Experience required:
- Proven circuit inventory management experience
- Demonstrated ethernet, and/or DWDM circuit design, provisioning or equivalent engineering experience
- Previous order fulfilment experience
- Demonstrated experience working with and provisioning to third party carriers
- Demonstrated experience documenting network facilities and circuits
- Demonstrated experience working within a telecommunication company
- Prior experience in similar IT roles, with a focus on network provisioning design
- Proven working experience in a large-scale organisation
- Demonstrated experience working in a team-oriented, collaborative environment
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.