Introduction
Join Okta, the world’s leading identity company, and help shape how individuals and businesses securely navigate the digital world. As a Technical Writer, you’ll play a crucial role in crafting clear, concise, and customer-centric content that enables successful product adoption. This role is perfect for creative problem-solvers passionate about technology and communication.
Table of Contents
- About Okta
- Role Overview
- Key Responsibilities
- Qualifications
- Extra Qualifications
- Benefits of Working at Okta
- Diversity & Inclusion
- How to Apply
- Conclusion
About Okta
Okta enables secure, flexible access to technology through its Workforce and Customer Identity Clouds. The company fosters an inclusive culture, valuing unique perspectives and promoting continuous learning.
Role Overview
As a Technical Writer, you’ll collaborate with engineers, product managers, and customer success professionals to develop technical content that helps customers successfully adopt and implement Okta solutions.
Key Responsibilities
- Design, develop, and deliver accurate documentation for Okta products.
- Collaborate with cross-functional teams to ensure content quality and accuracy.
- Prioritize multiple projects and manage timelines effectively.
- Analyze customer feedback to enhance content relevance.
Qualifications
- Minimum of 4 years’ experience writing documentation for Cloud or Enterprise products.
- Bachelor’s degree or certification in Technical Writing (preferred).
- Proficiency with MadCap Flare and source control tools like Git and GitHub.
- Strong communication skills and the ability to collaborate with teams.
Extra Qualifications
- Understanding of security product applications in real-world scenarios.
- Knowledge of identity and access management solutions.
- Experience with DITA and Agile environments.
Benefits of Working at Okta
- Flexible, remote-friendly work culture.
- Comprehensive health and wellness programs.
- Competitive vacation and leave policies.
- Professional development opportunities.
Diversity & Inclusion
Okta is committed to diversity, equity, inclusion, and belonging. The company values diverse perspectives and ensures equal employment opportunities for all applicants.
How to Apply
Ready to join Okta and make a significant impact? Visit Okta Careers to apply today. If you need accommodations during the application process, please contact Okta using the provided form.
Conclusion
Be a part of Okta’s mission to redefine digital identity. As a Technical Writer, you’ll empower customers by creating clear and impactful documentation that enhances their experience with Okta’s solutions.