Opentext – The Information Company
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The Opportunity
Reporting into the Renewals function, the Contracts Administrator duties are to review software contracts, identify non-standard terms and ensure data integrity between the system and the current contract. The role will also assist renewals representatives with transitioning customers to standard terms and conditions where possible.
The ideal candidate will have strong verbal and written communication skills, attention to detail, ability to read and interpret legal contracts and provide insights to Renewals team for required contract changes
You Are Great At
Must have experence on contract managment and renewal managment
- Review legal contracts and document non-standard terms and conditions
- Identify contracts that do not align to OpenText legal and business standards
- Participate in contract analysis and recommendations to align customers on OpenText standard terms and conditions.
- Strong verbal and interpersonal skills to build relationships with other departments within OpenText, such as, Sales, Product Management, Legal, Customer Service, Finance as needed
- Assist with special projects and team/departmental initiatives
- Evaluating complex scenarios where additional information is required, and identifying appropriate action items
- Coordinating, and guiding work of other team members as required
What It Takes
- Post-Secondary education, preferably in Business Administration or relevant area of study is preferred
- 2-5 years experience completing contract reviews and general business acumen, preferably within the software industry or related field
- Strong understanding of software industry various standard terms and conditions
- Highly organized; detail oriented, and have the ability to shift easily between a variety of tasks with ease
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Exceptional attention to detail and accuracy
- Ability to identify issues, troubleshoot where possible and determine when escalation to management is required
- Proficiency in MS Office Suite
- Salesforce & SAP experience is an asset
- Additional language skills would be a strong asset but not a prerequisite
OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected].