Job Summary
Manage and/or resolve NS events/ alerts/cases including GNS RT and FNS.
Follow the Screening DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer true matches/ potential matches/ other events that require escalation to ACT
Refer any unsual cases inline with the manual referral process
Assess and raise RFIs whereever required
Conduct further analysis and escalations using knowledge about complex products
Assist in implementing and learning of Group and FCC processes/DOIs.
Assist in MI Reporting, tracking of team productivity, allocations, etc.
Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums.
Provide feedback on Group DOIs, Country addendums
Participate in UAT, testing, and go live of projects time to time
Have thorough understanding of the banks screening systems, CDD systems, list management systems and other source systems related to screening
Conduct Media monitoring and create cases on ECM as required inline with the media monitoring process
Key Responsibilities
Strategy
Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls.
Business
Support relevant stakeholders by managing and closing events inline with group defined CAD
Provide relevant feedback on cutovers, project go lives and systemic migrations
Provide relevant feedback on process notes and DOIs
Provide required MIS and data to assist in any reporting as may be required to the respective team leads
Processes
Manage and/or resolve NS events/ alerts/cases including GNS RT and FNS.
Follow the Screening DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer true matches/ potential matches/ other events that require escalation to ACT
Refer any unsual cases inline with the manual referral process
Assess and raise RFIs whereever required
Conduct further analysis and escalations using knowledge about complex products
Assist in implementing and learning of Group and FCC processes/DOIs.
Assist in MI Reporting, tracking of team productivity, allocations, etc.
Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums.
Provide feedback on Group DOIs, Country addendums
Participate in UAT, testing, and go live of projects time to time
Have thorough understanding of the banks screening systems, CDD systems, list management systems and other source systems related to screening
Conduct Media monitoring and create cases on ECM as required inline with the media monitoring process
People & Talent
Provide mentorship to new joinees to team dynamics is maintained.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Collaborate with training teams to input to training curriculum to support closing of capability gaps.
Risk Management
Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
Analyse significant financial crime risk events (e.g.non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required
Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
Governance
Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary.
Propose control improvements, enhancements and simplifications where appropriate.
Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same
Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same
Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework.
Assist in tracking and remediation of surveillance and investigations related regulatory findings.
Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning
Collate, analyse and interpret data in reports as required for relevant governance/risk committees.
Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Respective Team Leads
Head, FCC
Regional Control teams
Other Responsibilities
Embed Here for good and Group’s brand and values in CFCC; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Skills And Experience
Compliance Policies and Standards
Compliance Advisory
Surveillance (Screening)
Compliance Risk Assessment
Qualifications
0 to 5 years of relevant work experience in the following areas:
For Screening
Sanctions and screening (name and transaction) surveillance skills
Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
Banking: knowledge in terms of customers, products and transactions
Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude.
Excellent communication in English (articulation and writing).
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together We
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.