Key Responsibilities
• Uploads invoices to D365 system to receive all necessary approvals so that it proceeds into payment
• Creates monthly costs related to accepted trainees eligible to join training
• Updates the ERF with R&S monthly costs for each placement proposed by a recruitment agency and once the invoice is received
• Prepares and sends the salary lists for each training class to all related departments
• Follows up with the resignation and the related costs based on the signed Terms of Business (TOBs) with the recruitment agency and investigate the possibility of refund
• Processes Rebates
• Notifies the recruitment agency when refund is needed and once the Credit note is received, ERF and Accounting Department are updated
• Prepares and furnishes statistical information, prepares reports, compiles key HR metrics for analysis and assists with HR reporting in relation to candidates proposed by each recruitment agency
• Remains in contact with the External collaborators and exchange necessary communication on issues related to invoicing/resignation/ any query regarding payment
• Is positive and proactive and have a desire for applying continuous improvement processes
• Adheres to Teleperformance Rules & Regulations on personal & performance data Confidentiality & Security
• Adheres to Internal and External Standards as those released by the Steerin