About The Team
Over the last few years, INSA Mobility has scaled cars, auto, and Moto businesses in more than 100 cities making Uber the go-to choice for people to move from point A to point B in APAC. We #GoGetIt and work through many niche problems – whether it’s working for the safety of both riders and driver partners on the platform or improving the reliability of getting a ride, we always have our hands full with high-impact problems and projects.
About The Role
We are looking for a strong, action-oriented operations manager to join the Mobility team in East India to help us turbocharge our regional growth bets and enhance driver experience on the platform. This role would focus on areas such as (but not limited to) scaling key markets by managing supply operations such as ramping up new supply channels, improving engagement, and solving complex regional problems.
This role calls for a combination of project and stakeholder management, strategic thinking, analytics, problem-solving, and strong operational execution. Further, as Uber is a fast-paced environment, we are looking for a highly adaptable candidate who can switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.
What The Candidate Will Do
- Supply Growth – Drive supply creation & acquisition through new supply channels. You will be constantly seeking solutions that scale while overseeing the growth of our business. Build and run operational processes and support with process automation.
- Data Analysis – Conduct research and analysis based on both qualitative and quantitative data to study driver behavior, and then act on it to create impactful experiences for them.
- Project management and problem-solving – Solve business challenges through operational excellence based on robust analysis. Plan and project manage multiple city projects and can execute in a constantly changing, complex environment.
- Stakeholder management and teamwork – Build and develop strong relationships with cross-functional teams to successfully contribute to the long-term growth of the business.
What the Candidate Will Need
- 3 years of experience in Operations / Consulting / Supply Chain / Strategy experience with the ability to take initiative in a constantly changing work environment.
- Data-driven decision-making mentality and sound business judgment through strong analytical thinking and experimentation.
- SQL knowledge is a plus.