About Urban Company
Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their homes and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.
What you’ll do:
● End-to-end ownership of select service categories.
● Solve for structural problems at a central level to speed up the growth of the category
● Enable on-boarding of great service professionals in the category
● Institutionalize service delivery norms and set centralized processes for the category
● Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects
● Work with the marketing team to generate customer requests and improve demand
What we’ll need:
● 1-3 years of work experience
● Bachelors mandatory
● Eager, committed to excellence and have a consistent track record of strong performance
● Ability to work in an environment that is dynamic, requires solving ambiguous problems and is highly focused on achieving desired outcomes.
● Proactive and results-oriented attitude
● Have an ear to the ground, get your hands dirty, and solve real problems.
● If deep problem solving at scale, and a fast-paced work environment excites you, we would love to meet you and discuss more.
What can you expect:
● Purpose-led mission to transform life of partners while building a category defining company
● Empowering work environment with high ownership, trust and opportunities to learn and grow
● A culture of mentorship, collaboration and innovation
● A technology first mindset
● Employee benefits to meet all your well being needs