Company Description
As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network – enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.
Job Description
The Sr. Manager, Center of Excellence (COE) has the responsibility of managing the Accounts Payable operation function in Bangalore that supports the ASPAC region and will oversee the COE payables operations team. The candidate will also serve as a regional dotted line manager to other Finance Operations teams centered in the COE.
In managing the ASPAC payables operations, the candidate will have complete oversight into key payables tasks aligned in the ASPAC region, including managing a payables team responsible for invoice processing, adhering to Visa’s payment schedules, coordination with Treasury to properly fund disbursements, supporting Visa’s telecom invoice program, recording employee reimbursements, metric tracking, and issue resolution. In addition, a separate team based in the COE responsible for various global payables tasks will report into the candidate. The Senior Manager COE role will play a key role in expanding the function to incorporate payable functions from regions across the globe. The Sr. Manager COE will enforce controls, drive efficiency, embed a culture of continuous process improvement, and drive productivity metrics.
The Sr. Manager role will report to the Director, Payables Global Process Owner. It will have extensive interaction with various groups across Finance, including Global Accounting teams, FP&A, Treasury, and multiple business units. The Sr. Manager role will be responsible for the overall health and effectiveness of the ASPAC and COE Payables function, including enforcing a strong control environment. The role will also drive key initiatives across the global landscape, focusing on automation, paid on time metrics, and streamlining processes in key Finance systems.
The role requires the ability to work in a complex and diverse, international, and multi-currency environment. Key tasks include:
- Directly manage the team responsible for the ASPAC Accounts Payable function based in Bangalore, focusing key operational metrics including invoice automation, paid on time, PO utilization, and eliminating processing errors
- Manage one manager overseeing the COE Payables operations team responsible for global operational payables tasks, focusing on turnaround time, key metrics, and process efficiency
- Support global initiatives presented by the Global Payables process owner to drive efficiency and streamline processes
- Partner and coordinate with global peers to constantly enhance and improve our key processes, systems, and tools. System and process enhancement is critical to drive the efficiency needed to manage rapidly expanding business activity
- Extensive knowledge of key systems including Ariba and Oracle, and advanced knowledge of key tools used in payables process to support process efficiency
- Preparation and analysis of operating metrics, utilizing data to create process efficiencies, identify bottlenecks, and initiate process improvements
- Focus on business line or supplier escalations, identifying root cause and implementing solutions
- Act as primary liaison for internal audit and SOX testing and validation for the ASPAC region
- Instill a culture of continuous improvement in a methodical, pragmatic and expeditious manner including: automation of manual processes and controls and standardization of accounting/business processes. Use Lean/Six Sigma methodologies to improve Controllership activities
- Drive team performance to “Best in Class” standards by improving employee commitment and identifying single point of accountability
Develop effective succession planning, strategic resources, and focus on employee career growth
Qualifications
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD) or at least 3 years of work experience with a PhD
- Experience managing Payables organizations
- Experience of managing a finance team in a commercial multi-national environment
- Experience governing complex payables issues including for foreign currency transactions
- Ability to develop and leverage deep professional relationships with key leadership, in Finance and the business, across a wide international geography
- Sound experience with managing internal and external audits
- Ability to work well under pressure, across different functional groups and manage multiple projects simultaneously.
- Ability to think strategically and support business objectives while effectively balancing risk/reward trade-offs
- Knowledge of Microsoft office applications, Oracle Financials, and SAP product suite of Ariba and Concur
- Knowledge of the payment industry
- Self-directed and motivated
- Strong prioritization skills and ability to manage issues to resolution
- Working knowledge of Lean Six Sigma principles and tools
- Proven leadership skills, with the ability to instigate and support change.
- Able to communicate and build cross-functional relationships; work with all levels of personnel and interact with senior and executive management
- Customer focused, driven and can lead by example
Additional Information
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Work Hours: Varies upon the needs of the department.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.