DEMANDWARE COMMERCE – SFCC Lead – (0104488)
Job Responsibilities:
Manage daily support and maintenance of Salesforce platform instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with project managers, clients, and other developers in designing cohesive project strategies and ensure effective collaboration throughout all phases
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Required:
Minimum work experience 10+ years of software operations, 6 years of Demandware/Salesforce Commerce application support
Experience working with Demandware/Salesforce Commerce Cloud (SFCC), should be a certified person in Sales force commerce cloud
Retail / B2C ecommerce experience in site merchandising operations, reporting, site search, campaign & promotions management and maintenance
Strong experience in ecommerce domain (PIM, OMS, CRM, integrating branded content sites)
Strong knowledge on web development technologies including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
Experience in multi-system integration
Good experience in managing a team of at least ten members.
Should have good experience in Client interaction
Leadership:
Can coach & mentor the team, can proactively initiate good operations practice
Proven ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business
Strong customer services skills focusing on customer success
Strong organizational and planning skills
Primary Location: India-Karnataka-Bangalore
Experience Required (In Years): Minimum- 6 Maximum- 10