Support Escalation Engineer – Exchange
Qualifications, Abilities and Experience:
- 4+ years of in-depth experience in M365
- Fluent in reading, writing, and speaking English.
- Should have Product and Troubleshooting knowledge in on all types of Migration with Office 365
- Should have Product and Troubleshooting knowledge in Office 365 Identity synchronization – planning, design, and
deployment of AAD connect service for Office 365 identity management.
- Should have Product and Troubleshooting knowledge in implementation on Mail flow / EOP Protection / ATP / Phish /
Spoof concepts,
- Product and Troubleshooting knowledge in analyzing email flow issues using Exchange online protection and hybrid
scenarios.
- Product and Troubleshooting knowledge in Analyzing message header information and troubleshooting on mail flow
issues.
- Product and Troubleshooting knowledge in Provisioning of mailboxes in Exchange online [ Cloud only , Hybrid ,
Migration scenarios].
- Compliance management using journaling, archiving, transport rules and litigation hold, Retention Policies
- Product and Troubleshooting knowledge with MRM / Retention / Labels / E-discovery concepts with in-depth
troubleshooting knowledge.
- Product and Troubleshooting knowledge in on Security concepts – Threat Policies, Alert Policies, Attack Simulation,
Investigations
- Product and Troubleshooting knowledge in configuring and troubleshooting in Hybrid Exchange Environment
- Good knowledge of PowerShell scripting
- Office 365 Identity synchronization – planning, design, and deployment of AAD connect service for Office 365 identity
management.
- Planning and deployment of Exchange Hybrid with Office 365. Working experience on Exchange online migrations.
- Office 365 Tenant to Tenant Migration Structure Planning
- Design and deployment of Exchange 2016 / 2019 on premise environment. Migration from old Exchange version to
latest Exchange environment is an added advantage.
- Product and Troubleshooting knowledge in Azure Active Directory conditional access with office 365 and third-party
applications is an added advantage.
- Deep knowledge and Certification to build Enterprise scale end-to-end solutions on Microsoft 365 (E5) security
components such as Microsoft Defender Advanced Threat Protection (ATP), Azure Advanced Threat Protection,
Microsoft Endpoint Data Loss Prevention, Microsoft Information Protection, Microsoft Office 365 Advanced Threat
Protection, advanced e-discovery etc. is an added advantage.
- Deep troubleshooting skills with Exchange Online concepts.
- Must have enthusiasm for learning.
- Passionate about cloud technology.
Primary Location
India-Karnataka-Bangalore
Job Posting
Apr 12, 2024
Experience Required (In Years)
5